Returns & Exchanges
Purchases made at richenkitchen.com are covered by a 30-day money-back guarantee. If for any reason you are not satisfied with your purchase, you may return it for a full refund of the original product cost.
Please note: If it’s not our product quality issue, Buyers will be responsible for return shipping costs. All return items must include original packaging and must be in resalable condition. We will not accept any used, washed or damaged products. Please follow the instructions on the packing slip to return your package.
If you received the wrong product or a defective item, please contact us. We will work to help you resolve any issues immediately.